Help is always one key away. When something goes wrong, Report a problem sends your description, a screenshot and the app log to RaceLyx support, with passwords and emails removed.
Before you start
- Signed in, to send straight to support.
Step by step
- 1
Press ?
Tips, tutorials for the page, keyboard shortcuts and resources, including Suggest a feature or ask a question.
- 2
Report a problem
Also on Settings, Data & System, Diagnostics.
- 3
Say what happened
Include a screenshot of this window is ticked by default.
- 4
Send
"Sent to RaceLyx support."
Tips
- Error toasts have a Report this link that fills in the error for you.
- Describe what you were doing when it went wrong.
- Not signed in? The report is saved to a file to email to [email protected].
Troubleshooting
- "saved to a file instead"
- Email the file to [email protected]. The path is shown with a copy button.
Related guides
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